Nearwatch Support

Nearwatch shows incidents reported by public agencies near you on a map. Questions or problems? Write to info@kai-health.net. We usually reply within two business days.

In an emergency, call 911. Nearwatch is not an emergency service.

Frequently asked questions

Where does the data come from?

From public data portals of U.S. cities, counties and federal agencies. Nearwatch shows what these agencies publish.

Why don't I see incidents in my area?

Nearwatch covers the areas where agencies publish their data openly. Not every city does. Outside these areas the map stays empty. Nearwatch is available in the United States.

How current is the data?

That depends on the agency. Some publish within hours, others with a delay of one to two days. Data can be incomplete.

How much does Nearwatch cost?

You can use everything free for 3 days, starting the first time you open the app. After that, a one-time purchase unlocks Nearwatch for good. No subscription.

I already bought Nearwatch. How do I get it back on a new device?

Open Settings in Nearwatch and tap “Restore purchases”. Use the same Apple ID you bought it with.

How do I get a refund?

Refunds are handled by Apple: https://reportaproblem.apple.com

Does Nearwatch track my location?

No. Your location is used only while the app is open and stays on your device. See our Privacy Policy: https://kai-health.net/nearwatch/privacy

How do I turn off reminders?

In Nearwatch, open Settings and turn off reminders. You can also manage notifications in iOS Settings › Notifications › Nearwatch.